ReebAire | Fans - Heating, Venting & Cooling | Customer Testimonials
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Customer Testimonials

Jeffrey,Thank you so much I appreciate all y’alls help and quick responses. This has to be the best customer service of any place I’ve ordered from.BreAuna C., 4/22/2016

 

 

Bought my first ceiling fan from Reebaire fans. Replacement for the fan in my wife’s project room.The new fan arrived quickly, made my wife happy. I put up the new fan and turned it on, lights worked and the fan didn’t. Spent several hours trying to find a fix, the fan was locked up. Went to bed that night with a very unhappy wife. Early the next morning I sent an email to Reebaire Fans explaining my fan problems. Ok folks this is where I have had several bad experiences in the past. My wife remembers them all and reminded me when this fan didn’t work. That afternoon I got back a reply from Reebaire Fans service folks. Two days later a replacement fan arrived by UPS. My wife’s happy and I am really impressed. I would highly recommend these folks as being top notch.Jerry H., 4/1/2016

 

 

Thank you! This has been a wonderful customer experience. I wish all companies performed this kind of due diligence.Amy L., 2/26/2016

I would like to make a special mention of Ms. Laura McNaughton, a representative at Reebaire fans. I briefly chatted with her on Sunday for a product that i have been looking for. She couldnt find that in store as it was discontinued from the OEM. She reached out to OEM (Casablanca fans) proactively, got the info of which product would work and sent me an email with the details. I did receive the same info from Casablanca also (i had sent an email to them earlier), but Laura’s effort made me to buy this from Del Mar. With this experience, I will certainly come back to Del Mar and the credit goes to the effort by Laura.Saurabh L., 2/8/2016

 

Goodness! We are so pleased with your promtness. You represent super professionalism & have given us great customer satisfaction. Thank you for making us feel like special customers.Shirley P., 12/31/2015

 

 

Jeffrey,Thanks again for your efforts and truly outstanding customer service. I wish more companies were like yours.Dale K., 12/23/2015

 

 

I just got it..wow ..amazing customer service..from the web site thru the delivery and potential install…so glad I ordered from you..thank you…so very much..Susan S., 11/27/2015

 

 

Thanks Trent you have been very helpful I will look at that lineMary S., 11/12/2015

 

 

Jennie,Thank you for all your help. You, Trent & Kevin have gone out of your way to help & advise us. I would refer your company anytime.Thanks again & God BlessJim P., 11/3/2015

 

 

Good morning Mr. Pickens,We are both surprised and impressed with your incredible speed and thoughtfulness. Thank you for taking care of this problem as quickly as you have. You are a great man.If we need to purchase additional fans or items in the future, we will look to purchase from your company FIRST !!John F., 10/12/2015

 

 

Ms. Allen: Thank you. I too wish the downrods would’ve worked. Nonetheless, for ALL my future fan needs, I intend to call you first. Really! For all my troubles with three ceiling fans, I wish I’d have shopped with you initially, because you above all others were courteous, knowledgeable, professional. I meant it. Josh–I think that’s whom I dealt with–was a total pro. Hence, Reebaire Fans  are my future go-to business for all things fans and lighting related from now on.Paul D., 9/30/2015

 

 

Trent, Thanks for the help and great service.Steve M., 9/11/2015

 

 

Trent, I want to THANK YOU for all your assistance in getting me the correct fan parts and e-mailing me the quote so quickly. I’m really impressed with your customer service! I look forward to hearing from you on Monday! Thank youJulie R., 8/30/2015

 

 

I’d like to thank Josh for his help over the past few days. I purchased several fans and a few lights for a house that is not ready for them just yet. He was able to help me place my order so that I have no concerns about the shipping. He offered outstanding customer service and a great price. Thanks again, Josh. I will use Del Mar for any future needs too.Eileen D., 8/22/2015

 

The pair arrived and were installed on Saturday – in time for a small gathering – much of which took place around the pool house. Everyone remarked how nice they looked.Again, thanks for your help in making the selection.James F., 7/20/2015

 

Accolades to Reebaire and you and Jeff and Kevin for the BEST service EVER!!!!Teresa S., 6/29/2015

This is for the owner/manager of Trent Krueger your wonderful Sales Rep, Trent said I could leave feedback here for y’all to read. Trent and I have been going back and forth for quite some time on some Minka-Aire Products and he has helped me so very much with figuring out what items I need to make my space absolutely beautiful. He went the extra mile and found the additional that I couldn’t find anywhere else. Needless to say, Trent saved the day! Thank you so much and what a wonderful guy you have! Truly satisfied!Kristin R., 6/17/2015

 

Good Morning, I don’t normally do these kinds of reviews (good or bad), but I want to personally thank Trent Krueger your sales rep for guiding me through my shopping on your website with such ease and expertise. I have talked to many places like Home Depot, Lowes, Build.com, and many other retailers and NO ONE has given me the patience and kindness I have received from Reebaire . Trent has helped me narrow my search to some very beautiful items that I am going to buy very soon from him. I just have to say I am very satisfied with the level of service I have received! Highly Recommend Reebaire for everyone looking for items in this industry. Thanks Trent and the rest of Reebaire !Sean M., 6/16/2015

 

I want to personally thank your wonderful sales rep Trent Krueger for all of his hard work! He did an amazing job on getting back to me quickly with fan options that and I couldn’t be any happier. You have a very great guy on your sales team that is very professional and friendly. I just wanted to let you guys know I appreciate everything and I am looking to place an order soon! I will defiantly be recommending everyone to speak with Trent at Reebaire Fans!James M., 6/2/2015